Support
At Buzz Bingo Casino, we pride ourselves on delivering exceptional customer support tailored for your convenience. We understand the importance of promptly and effectively addressing any queries or concerns, ensuring your gaming experience remains enjoyable and hassle-free. Our dedicated support team is always ready to assist, emphasising our commitment to player satisfaction.
24/7 Live Chat Support
Our 24/7 live chat for online casino support offers immediate assistance whenever you need it. Simply click on the chat icon available on every page, and you'll be connected to one of our friendly support agents within moments. Whether you're experiencing technical issues, have queries about promotions, or need help with your account, our team is always available to provide timely resolutions.
Email Support
For detailed inquiries, such as account verification or documentation submission, our email support is ideal. Contact us at support@buzzbingo.com, and our dedicated team will respond typically within 24 hours. Clearly outline your query for the most effective assistance, ensuring we can address your concerns swiftly and accurately.
Telephone Support
Buzz Bingo Casino values direct communication, and our telephone support service provides exactly that. Available from 8 AM to midnight GMT, our friendly agents can be reached at 0800 123 4567. Support is offered in English, making it simple and convenient to resolve any queries you may have quickly.
FAQ Section
Our extensive FAQs cover a broad range of topics including account setup, deposits and withdrawals, bonus terms, and technical troubleshooting. This easy-to-navigate section is designed to provide quick answers to common questions, saving you valuable time and effort.
In-Game Help
Enjoy uninterrupted gaming with our intuitive in-game help features. Integrated chatbots and direct links to FAQs allow you to resolve minor issues without even leaving the game, ensuring your gaming experience remains immersive and enjoyable.
Social Media Support
Stay connected through our active social media platforms on Facebook, Twitter, and Instagram. Follow us for updates, general inquiries, promotions, or quick assistance. Our social media channels provide another convenient avenue to reach our supportive community team.
Multilingual Support
At Buzz Bingo Casino, we strive to cater to a global player base. Our multilingual customer assistance is available in several languages, including English, German, French, Spanish, and Italian. This inclusive approach ensures everyone feels welcome and supported.
Responsible Gambling Assistance
We take responsible gambling seriously and offer comprehensive support options. Players can access self-exclusion tools, set deposit limits, and utilise reality checks. For further support, we provide direct links to external organisations such as GambleAware, GamStop, and BeGambleAware, helping players maintain control and enjoy a safer gaming experience.
How to Contact Us
Here's a quick summary of our casino customer assistance channels:
- Live Chat: Available 24/7 directly on our site.
- Email: support@buzzbingo.com (response within 24 hours).
- Telephone: 0800 123 4567 (8 AM - midnight GMT).
- FAQs: Accessible via our website for common queries.
- Social Media: Facebook, Twitter, Instagram.
For any assistance, please choose the channel that best fits your specific needs. Our team at Buzz Bingo Casino is always eager to help you enjoy the best gaming experience possible.